If you are at home, continue with these directions. If you are at work click here
Make sure you are connected to internet via wifi
Go to the program on your computer called Forticlient
Navigate until you get to this screen:
For password enter
(your password is what you use to log into your laptop, and duocode is 6 digit number from your Duo App or your Duo Fob, also.... there is no space between command and duocode)
So for example if your laptop login password was: GoPackers2023!
and your duocode was 897184
then the password would be as follows:
Once your VPN connection reaches 100% then press:
and the following screen will come up.
Choose "Change a password"
Enter the old password
Enter the new passwd twice
Make sure the new password has:
At least one capital letter, At least one lower-case letter, At least one number, At least one special character, and that the total number of characters is more than 10. An example might be: